Skip to main content

Billing and Invoicing Guide

This guide explains how billing works and provides details about invoices, fees, and usage limits.

Invoice Creation and Dates

  • Invoice Dates: Your monthly invoice is generated based on your sign-up date, and you’ll get an email when it’s created.

    • Example: If you sign up on October 13, your first invoice will be created on November 13.

Monthly Charges

  • Subscription Fee: $49 per month for the billing period (e.g., October 13 - November 13).

  • Processing and Storage Fees: These fees are calculated based on your usage during the previous month (e.g., September 13 - October 13).

Payment and Late Fees

  • Due Date: Payments are due by the time your next invoice is created.

  • Late Fees:

    1. First Late Invoice: A 10% late fee is applied.

    2. Second Late Invoice: A 15% late fee is applied.

    3. Third Late Invoice: An additional 15% late fee is applied, and your account may be suspended.

Cancellation Policy

  • Prorated Charges: If you cancel your account, charges for the current month will be prorated.

  • Final Invoice: You’ll receive one last invoice, including any overages from the previous month.

Unpaid Invoices

  • Roll-Over Charges: Any unpaid invoices will be added to your current bill along with applicable late fees.

Usage Limits and Costs

  • Processing Time:

    • Included Limit: 50 hours per month.

    • Overage Cost: $0.029640 per hour.

    • Example: 1 minute of overage costs approximately $0.0005.

  • Storage:

    • Included Limit: 268 GB per month.

    • Overage Cost: $24 per TB (1 TB = 1024 GB).

    • Example: 1 GB of overage costs approximately $0.0234, and 1 MB costs ~$0.00002.

Hosted and Enterprise Options

We also offer hosted and enterprise plans. For more information, please contact support@devii.io.