Billing and Invoicing Guide
This guide explains how billing works and provides details about invoices, fees, and usage limits.
Invoice Creation and Dates
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Invoice Dates: Your monthly invoice is generated based on your sign-up date, and you’ll get an email when it’s created.
- Example: If you sign up on October 13, your first invoice will be created on November 13.
Monthly Charges
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Subscription Fee: $49 per month for the billing period (e.g., October 13 - November 13).
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Processing and Storage Fees: These fees are calculated based on your usage during the previous month (e.g., September 13 - October 13).
Payment and Late Fees
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Due Date: Payments are due by the time your next invoice is created.
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Late Fees:
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First Late Invoice: A 10% late fee is applied.
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Second Late Invoice: A 15% late fee is applied.
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Third Late Invoice: An additional 15% late fee is applied, and your account may be suspended.
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Cancellation Policy
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Prorated Charges: If you cancel your account, charges for the current month will be prorated.
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Final Invoice: You’ll receive one last invoice, including any overages from the previous month.
Unpaid Invoices
- Roll-Over Charges: Any unpaid invoices will be added to your current bill along with applicable late fees.
Usage Limits and Costs
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Processing Time:
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Included Limit: 50 hours per month.
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Overage Cost: $0.029640 per hour.
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Example: 1 minute of overage costs approximately $0.0005.
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Storage:
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Included Limit: 268 GB per month.
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Overage Cost: $24 per TB (1 TB = 1024 GB).
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Example: 1 GB of overage costs approximately $0.0234, and 1 MB costs ~$0.00002.
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Hosted and Enterprise Options
We also offer hosted and enterprise plans. For more information, please contact support@devii.io.